Assessment
Critical Path Review Clinic
A focused half-day clinic on a single application path — useful when a release is close and you need a sharp, shared reading of the session.
From AUD 2,400
Who this suits
Teams with one stubborn flow — checkout, claims, onboarding, renewals — and a near release date. The clinic gathers product, design, and support in the same room (or video call) while we walk recorded sessions and live screens.
Outcome
You leave with a two-page note: observed friction, likely causes, and three concrete changes ranked for the next sprint. No multi-week report; the emphasis is shared understanding before code freezes.
Inclusions
Facilitated clinic (up to four hours), pre-read of materials you send forty-eight hours ahead, and the written note within three business days.
Exclusions
Full multi-path audits, stakeholder tours beyond the clinic attendees, and engineering estimates.
Next step
Request a clinic date and name the path. We hold one clinic slot per week.